Privacy Policy

Dear user, thank you for choosing the services provided by Wandinghui Technology Co., Ltd. We understand your importance on personal privacy and data security, so we have formulated this privacy policy to clearly explain how we collect, process, store, use, share, and protect all data obtained through the TIKTOK platform API, including but not limited to personal identity information (PII).

1. Data Collection

Through the TIKTOK platform API, we collect the following types of data:

  • Order information: including order number, purchase details, amount, time, etc.
  • Customer information: including the customer's name, address, email, phone number, and other personal identity information (PII).
  • Inventory and product information: including inventory status, product description, pricing, etc.

We only collect data under legal and necessary business needs and ensure that its processing complies with data privacy laws.

2. Data Usage

We use the collected data for the following purposes:

  • Order fulfillment and management: processing orders, tracking shipments, providing after-sales support.
  • Inventory management: optimizing inventory replenishment, product pricing, and procurement plans.
  • Customer service: handling customer inquiries, complaints, and after-sales requests.
  • Data analysis and business optimization: using data analysis to improve business decision-making, such as sales optimization and marketing effectiveness tracking.
  • Advertising management: optimizing advertising delivery and report generation through the TIKTOK advertising API.

3. Data Storage and Encryption

We strictly follow industry best practices to store and protect data obtained through the TIKTOK platform API. Specific measures include:

  • Encryption technology: All data is encrypted with AES-256 and TLS/SSL during storage and transmission to ensure that data is not accessed or modified by unauthorized users.
  • Secure storage: Data is stored on high-security servers that comply with international data protection standards (such as ISO 27001 and SOC 2).
  • Backup and recovery: We regularly back up data to ensure quick recovery in case of system failure.

4. Data Sharing

We do not share data obtained through the TIKTOK platform API with any unauthorized third parties unless the following conditions are met:

  • Business needs: To fulfill orders, provide customer support, or manage advertising, necessary data may be shared with third-party partners (such as logistics service providers, payment service providers, etc.). All partners must follow strict data protection agreements.
  • Legal requirements: In cases where laws or regulatory authorities require it, we may have to share data. We ensure that all sharing activities are legally authorized and comply with TIKTOK's API usage terms and applicable privacy laws.

5. Data Security Measures

We have implemented a series of security measures to ensure the security of data obtained through the TIKTOK platform API throughout its lifecycle:

  • Access control: Only authorized employees and service providers can access TIKTOK API data, and access permissions are minimized according to their responsibilities. We also implement multi-factor authentication (MFA) to further ensure data security.
  • Logging and monitoring: We record all data access and API call operations and regularly review system activities through logs and monitoring tools to identify potential anomalies or threats.
  • Vulnerability management and patch updates: We regularly conduct system security audits and vulnerability scans to ensure that the system is always in a secure state. All software and hardware are regularly updated with patches to prevent the exploitation of security vulnerabilities.

6. Data Retention and Destruction

We only retain data under necessary business needs and legal requirements:

  • Data retention: Data will be securely retained for a period of time according to legal requirements or business needs after fulfilling its original purpose.
  • Data destruction: Once data is no longer needed, we will use secure data destruction methods (such as data erasure or encrypted deletion) to ensure it cannot be recovered.

7. Data Breach Response

If a data breach occurs, we will immediately take the following measures:

  • Immediate isolation of the incident: Isolate the compromised system immediately to prevent further data breaches.
  • Notification of relevant parties: We will promptly notify affected customers and TIKTOK, and report to relevant regulatory authorities if applicable.
  • Repair and protection: After confirming the source of the breach, we will conduct repairs and take additional protective measures to prevent future breaches.

8. Customer Rights and Choices

According to relevant data privacy laws and regulations, customers have the right to:

  • Access rights: Customers can request to view their personal information processed through the TIKTOK platform API.
  • Rectification rights: Customers can request to correct any inaccurate or incomplete information.
  • Deletion rights: In certain cases, customers can request us to delete their personal data.
  • Withdrawal of consent rights: Customers can withdraw their consent to data processing at any time. We will handle these requests according to relevant legal requirements and ensure timely response.

9. Compliance with TIKTOK Policies

We strictly comply with TIKTOK's API usage policies and data processing requirements to ensure that data is only used for authorized business purposes. All API calls and data processing activities comply with TIKTOK's compliance review and audit requirements.

10. Updates to Privacy Policy

We may periodically update this privacy policy to reflect new legal requirements or business needs. Any policy updates will be published on our website and the latest effective date will be indicated.

11. Contact Information

If you have any questions or concerns about this privacy policy or how we handle TIKTOK platform API data, please contact us via the following contact information:

Company Name: Wandinghui Technology Co., Ltd.

Contact Information:Room 501-511-7, Unit 511, No. 131, Dongxing Road, Shijiao Street, Panyu District, Guangzhou, China

We promise to always be committed to protecting your privacy and data security, providing you with a safe and reliable service experience.